She contacted her Supervisor (Daniel, Employee # 304963).ĭaniel informed me that the deal for repairs had ended in 2015 December. I told her I couldn't, as my investment into the computer was far greater than what I could get back from it. She gave me a second option of taking in my computer Apple could buy it back, and I could use it to purchase a new computer. She then stated, even though the part was vintage my computer was not. She informed me that I could take it to an Apple approved repair store and have it fixed their at my expense, but Apple couldn't fix it at this point. They couldn't help me because they no longer had the part in storage. She contacted the closest Apple store in San Antonio. I immediately contacted Apple, and was helped by the first person to answer the phone (whose name I forgot to get). They stated they were able to repair them free of charge. I ran into a post on the internet stating that in 2013, a year after I had purchased my Macbook, Apple had agreed that my model had a defective logic board and requested a recall. The issue persisted, and I continued to do research on how to resolve my issue. Due to falling on hard times, and finding it difficult to find a job I couldn't/can’t afford to send my Macbook Pro in for repairs. They tried to help and recommended I should ship it in for repairs. I contacted Apple support, and they said they had no idea what was wrong with my Macbook. I tried band-aid under disk utility and it helped for a week. A month ago after I installed Sierra 10.12.4 my Macbook Pro 17” and shortly there after it started showing vertical lines at the start up screen, shutting down/restarting, and at times wouldn't get passed the login screen.

Macbook pro 13 logic board 2011